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The 3rd tech just installed them properly as 2 are outdoor and needed the wires ran through the hole. The HD cameras show great and I can watch my packages, know who's at my door, etc without moving just looking at the touchscreen or app on my tablet or phone. Overall, the Comcast Xfinity Home security service covers all your bases, just at an unpredictable cost. If the price is right where you live, Xfinity Home is most effective when you bundle. Add TV, Wi-Fi, and maybe even home phone calling to your plan.
Even with that decent experience, we typically prefer DIY installation or at least having the option for it. If you happen to fall in the DIY camp, Xfinity Home might not be a good fit for you. If you already have TV, internet, or phone service from Xfinity, you may as well add home security to the list. Just be wary of the many pitfalls with Xfinity customer service.
Frequently Asked Questions about Xfinity Home Security
It also acts as a Zigbee repeater to help keep smart home devices connected in larger homes. Additional cameras cost $120 each and can be added onto any plan with monthly payment options for up to 24 months. Having been a customer of Comcast/Xfinity since cable first became available here in Stockton, California, I have had great service! However, in the last 3 + years everything has quickly gone downhill. I love all the options and premium channels they offer which is why it is so hard to leave them.
There isn’t a ton of customization or flexibility when compared to a DIY home security company. However, it is on par with other professionally monitored systems in both price and flexibility. Smart Home Automation — Xfinity sells a few smart devices, including a smart smoke detector, the Zen Thermostat, an indoor or outdoor security camera, and a smart outlet controller.
DIY Home Security Companies
Desk mounted main keypad is not the same quality or service level I was accustomed to with Vivint. The fact that I can see who is on my property is a total win for me. We have many packages delivered since covid and protection is important to us. Once you select an equipment package, they complete the installation and walk you through a tutorial to acquaint you with your new security system.
Xfinity Home is a comprehensive home security solution that includes expert monitoring and cutting-edge technology, all of which are professionally installed and powered by Xfinity WiFi. But how do the packages, plans, and prices stack up against those offered by other brands? Vivintis known for its feature-rich, state-of-the-art security equipment, though it has a price tag to match. If you need more functionality from your devices than Xfinity provides, Vivint may be an ideal option. While Xfinity is primarily an internet service provider, ADT is entirely devoted to home security. This may increase peace of mind for customers who have concerns about their home security provider’s longevity in the industry.
Quick Look at Xfinity Home Security Pricing
Well I wouldn't recommend if it was based off 1st impressions. The first tech was a creep and ran out halfway through the job when my husband woke up then told the company he didn't feel safe. The second tech was better but couldn't get my cameras to work or sync.
The company now offers a new home security product to it’s lineup called Xfinity Home Security Service. Xfinity has generally poor ratings for customer service across its product range, too, which will put some people off its monitoring service. Brinks’ home security offerings are cheaper and the company topped the J.D. Power Customer Satisfaction survey for home security systems, too. Like I said at the start, Xfinity Home has me rethinking the value of smart home devices.
Self-Monitoring Home Security Systems: Pros and Cons
In addition to the standard equipment that Xfinity provides, the company offers additional home equipment that you can purchase to complete your system. For lights or small appliances you want to remotely control. It'll even recommend heating/cooling schedules based on your local weather patterns. The sensors are completely wireless, but should your web connection go down or you lose power, it has 3G wireless and a battery backup.
Then, once we dialed that number, it took a while to get a real human on the line to help us. So all you need to do is choose one of these bundles and select a monitoring plan. Xfinity Monitoring PlansPriceHome Security Plan$40 per monthHome Security Plus Plan$50 per monthWhen the dust settles, Xfinity Home costs anywhere between $55 and $70 per month. This cost is certainly on the expensive side compared to other brands we’ve seen and tested.
Another factor to consider is that Xfinity requires professional installation, which means that a technician will need to come to your home to complete the task. To avoid the monthly payments, you can buy the equipment upfront for $360 or $480. You can also integratea large and growing list of third-party devices into your Xfinity Home system. The list includes smart light bulbs from Lifx, Philips and Sengled, Chamberlain MyQ garage openers, August, Yale and Kwikset locks and even Tile trackers. Product support does change, however, so you may want to check the list before you set up an install.
If you finance Xfinity’s equipment instead of buying it outright, you’ll need to sign a 36-month contract for 24/7 professional monitoring. The Home Security Plan costs $40.00 a month, and the Home Security Plus Plan, which includes video recording, costs $50.00 a month. With the latter plan, you’ll also receive cloud storage for video recordings. The Pro-monitoring plans offer the benefits of agents monitoring your home security for you, and average only$20 to $40 more per month.
The warranty renews every 30-days while you have a home monitoring plan in place, and expires for good at the end of the initial contract period . All Xfinity Home Security plans are sold on a 48-month contract initially, turning into a rolling contract at the end of the plan. You get three days to cancel without a fee, which hardly gives you any time to try out the services. Look for a home monitoring service with a longer get-out period if you want to have longer to get used to a system. The wireless keypad is installed away from the main touchscreen controller within your home, giving you an additional way of arming or disarming your system.
To calculate pricing, Xfinity customers must first decide on an equipment bundle and whether they want to pay for it upfront or over 24 months. If you’re an existing Xfinity customer and have Xfinity internet, bundling your home security in your plan will be a breeze, and likely a cost-effective option, too. Xfinity’s parent company, Comcast, is a global technology company that offers Internet, TV and streaming, mobile, home and phone services.
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