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The Xfinity Home app is well laid out and easy to navigate and is likely the main way you'll control your system, but certainly not the only way. Unfortunately, Comcast—Xfinity’s parent company—has a poor reputation for customer service. Some customer reviews have stated that the salespeople are known to be pushy and human customer service representatives are difficult to reach. Additionally, there are reports of hidden fees based on your geographical location, so make sure you understand the full price of Xfinity’s monitoring services before you sign a contract.
If you're in the market for an ultra-smart home security system, Xfinity Home is an excellent choice. Xfinity Home offers advanced smart devices that allow you to monitor your home 24/7, even when you’re away. Xfinity plans are ideal for those who are tech-focused and looking to convert to a smart home experience. Its devices and features are often highly rated, but consumers sometimes have complaints about Xfinity Home’s customer service. Read reviews in your area to determine if Xfinity Home is right for you.
Pros and Cons of Xfinity Home Security
For example, if you have more than three points of entry and want to record video, you may want to consider the Complete Home System and Home Security Plus Plan for professional monitoring. The touchscreen controller is how you control your system outside of the Xfinity application. The touch screen control panel lets you arm and disarm the system and contact emergency services if needed.
Best On-Demand Streaming Services 2022 If you’re looking for great on-demand content, check out our top five best streaming services... Again, we think Xfinity Home is best when bundled with other Xfinity Home services. You can also integrate other cameras like Nest Cam, Canary Cam, and Arlo Pro into your system. For ideas, you can check out our posts for Best Indoor Cameras, Best Outdoor Cameras, and Best Motion Detector Cameras. Order pizza, trigger the lights to turn on for the delivery driver as they approach, and even pause your movie with a single IFTTT recipe.
Recap: Is Xfinity Home a good security system?
However, the company requires a 3-year contract unless you purchase the equipment upfront and its parent company only has a C+ rating with the Better Business Bureau . Xfinity now offers a home security service that combines a number of smart home devices to one system. We review Xfinity Home security to see how it stacks up against the competition.
I like the keypad by the door and how I can set it when I leave and when I go to bed each night. If you aren’t looking to sign a contract, Xfinity Home is not going to be your best choice. Xfinity has a pretty strict cancellation policy and you will have to pay early termination fees. The 24/7 monitoring service has an average response time of 30 seconds.
Types of Xfinity Security Equipment
Unlike many home security companies, Xfinity doesn’t offer a free trial of its services. Xfinity Home presents itself as an all-in-one security,smart home, and entertainment system. As such, you’ll probably get the most out of Xfinity’s security equipment if you’re already using the company’s services for your phone, internet, or cable TV.
If you’re not familiar, that’s the time it takes for the monitoring center to contact you and dispatch first responders , if necessary. The solution itself is elegant however the delivery of the solution to homeowners has proved to be a challenge for Comcast. We continue to hear from home owners about installation, operation, technology and monitoring problems. This is unfortunate because the idea of bundling home security along with cable, phone and internet services is appealing.
You've got access to an affordably-priced, contract-free home security system that has all of today's bells and whistles. If not, you'll need to check out the other providers we evaluated to find the one that's right for you. You may also find an autopay and paperless billing discount as you go through the ordering process. This will set up an alarm, and the center will contact you and, if necessary, the police. With the Xfinity Home System, you can receive notifications by text, email, mobile app, and television. It can be tailored to your needs, such as alerting you when a window or door is opened.
If you buy Xfinity’s security equipment upfront, you willnotneed to sign a contract for professional monitoring services. Both the Self or Pro-monitoring plans enable you to stay connected with the Xfinity app or Xfinity Home app, where you can check in and control your devices. (You can also connect them to your TV with the Xfinity Voice Remote.) It is also easy to combine Xfinity products with other popular smart home devices. The Pro-monitoring plans come with, and require, professional installation. (Your warranty on equipment will not apply with any other installation route.) The Self Protection plan does not offer professional installation.
If you choose a 24-month payment plan for your equipment, your monthly cost may be $15 to $25 higher. Xfinity Home is only available in select ZIP codes, but its service area spans across 40 states. Do I have to install Xfinity Home security equipment myself?
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To help you with your decision, we’ve reviewed more than 20 of the best indoor security cameras available and ranked the five top performershere. Xfinity Home Security offers a limited warranty, provided by its parent company Comcast Broadband Security, LLC. The app is universally liked by Xfinity customers, and allows you to watch live video, disarm and arm the system, and more.
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